Privacy Notice

PROFESSIONAL FINANCIAL SERVICES

Rev. 12/20

 
FACTS WHAT DOES PROFESSIONAL FINANCIAL SERVICES (“PFS”) DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balance and payment history
  • Credit history and credit scores
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons PFS chooses to share; and whether you can limit this sharing.
 
Reasons we can share your personal information Does PFS share? Can you limit  this sharing?
For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes —
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

We don’t share

For our affiliates’ everyday business purposes —
information about your transactions and experiences

Yes

No

For our affiliates’ everyday business purposes —
information about your creditworthiness

Yes

Yes

For our affiliates to market to you

Yes

Yes

For nonaffiliates to market to you

No

We don’t share

 
To limit our sharing Mail the form below:

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.
Questions? If you have any issues with credit reporting, disputes or any other questions, comments or concerns, please feel free to contact us. Our customers and their satisfaction with our services are always our first priority.

Professional Financial Services (PFS)
P.O. Box 3146, Spartanburg, SC 29304-3146
Toll-Free 1-866-281-7043

 

 
Mail-in Form
Mark any/all you want to limit:
Do not share information about my creditworthiness with your affiliates for their everyday business purposes.
Do not allow your affiliates to use my personal information to market to me.  
Name Mail to:
Privacy Opt Out P.O. Box 3146 Spartanburg, SC 29304-3146
Address
City, State,  Zip
Account #
 
 
Who we are
Who is providing this notice? Professional Financial Services Corp. and its subsidiaries and affiliates. See “Other important information” below for a list of subsidiaries, affiliates and trade names.
What we do
How does PFS protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does PFS collect my personal information? We collect your personal information, for example, when you:
  • open an account or apply for a loan
  • pay your bills or use your debit card
  • give us your income information or show us your driver’s license
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account unless you tell us otherwise.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • Our affiliates include financial companies involved in consumer finance, income tax preparation, and insurance.
Nonaffiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • PFS does not share with nonaffiliates so they can market to you. PFS does share, for other purposes, with law enforcement agencies, regulatory authorities and/or others in order to comply with a subpoena, summons or other judicial process.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • PFS doesn’t jointly market.
Other important information
Subsidiaries, Affiliates and Trade Names: Professional Financial Services of Alabama, LLC, Professional Financial Services of Florida, LLC, Professional Financial Services of Georgia, LLC, Professional Financial Services of Illinois, LLC, Professional Financial Services of Indiana, LLC, Professional Financial Services of Kentucky, LLC, Professional Financial Services of Missouri, LLC, Professional Financial Services of North Carolina, LLC, Professional Financial Services of Ohio, LLC, Professional Financial Services of South Carolina, LLC, Professional Financial Services of Tennessee, LLC, Professional Financial Services of Texas, LLC, Professional Financial Services of Virginia, LLC; Professional Financial Services, PFS Financial Services, PFS Auto Finance.

If you are a consumer in the state of Texas:

HOW TO FILE A COMPLAINT
For questions or complaints about this contract, contact Professional Financial Services of Texas, LLC d/b/a PFS Auto Finance at 1-866-281-7043 or P.O. Box 3146, Spartanburg, SC 29304-3146. The Office of Consumer Credit Commissioner (OCCC) is a state agency, and it enforces certain laws that apply to this contract. If a complaint or question cannot be resolved by contacting the creditor, consumers can contact the OCCC to file a complaint or ask a general credit-related question. OCCC address: 2601 N. Lamar Blvd., Austin, Texas 78705. Phone: (800) 538-1579. Fax: (512) 936-7610. Website: occc.texas.gov. E-mail: consumer.complaints@occc.texas.gov.
 

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